Jazz International Roaming Tips

Benefits

• Important Things to Remember About Jazz Roaming
• Self-Service Channels:
• Use Jazz World App or WhatsApp Self-Service for easy management.
• Visit Jazz Self-Service Channels for quick support.
• Troubleshooting Roaming Issues:
• Restart your phone.
• Go to Settings > Manual Operator Selection and choose a network.
• If still not working, email [email protected] (Corporate users, contact JBC).
• Roaming Tariffs & Data Usage:
• Standard rate: $0.2 per min/MB in 70+ major countries.
• WhatsApp calls: 1MB = 2-3 minutes of audio call.
• Fixing Data Roaming Issues:
• Check APN settings (Set APN to ‘Jazz’).
• Enable Mobile Data & Data Roaming in settings.
• Avoid High Charges:
• Turn off background apps to prevent hidden data usage.
• Disable auto-sync apps (GPS, Facebook, Twitter, Email, etc.).
• Use Airplane Mode on flights & cruises to avoid expensive inflight & maritime roaming.
• Call Forwarding Alert:
• Cancel all call forwarding settings to avoid two-way roaming charges.
• Roaming Activation:
• Postpaid customers: Rs. 5000 credit limit required.
• Corporate customers: Rs. 10,000 credit limit required.
• Activate at Jazz Business Centre, by calling 777, or via email ([email protected]).